Questions, answered
If something is not covered here, write to us — a person reads every message.
Orders
Do you offer Cash on Delivery?
Yes, on orders up to ₹5,000. A small handling fee applies. Prepaid orders ship a day earlier on average.
How long does delivery take?
Three to five working days for most pincodes in India, two to three within Maharashtra. You will get a tracking link by SMS and email the moment your parcel is picked up.
What is your return policy?
If a bottle arrives damaged or leaking, tell us within 48 hours with a photograph and we will replace it or refund you in full. Because this is a food product, opened bottles cannot be returned unless there is a quality issue.
Product
What does cold-pressed actually mean?
The seed is crushed slowly at a temperature that never rises above about 45°C. Industrial oil is extracted with heat and a chemical solvent, then bleached and deodorised to make it uniform. Cold-pressing skips all of that, which is why the oil keeps its colour, aroma and nutrients — and why it varies slightly from batch to batch.
Why is there sediment at the bottom of my bottle?
That is unrefined oil behaving normally. Fine particles of the seed stay suspended and settle over time. Refined oils are filtered and chemically treated until nothing is left to settle. Give the bottle a gentle swirl before use.
How should I store the oil?
A cool, dark cupboard with the cap closed tight. Keep it away from the stove — repeated heating and cooling shortens its life. Refrigeration is not needed and may cause harmless cloudiness.
What is the shelf life?
Nine months from the date of pressing, printed on every bottle along with the batch number. Because there are no preservatives, we recommend using it within two months of opening.
Where do the seeds come from?
Groundnuts from farms around Latur and sunflower from Solapur, both in Maharashtra. Every batch carries the number of the pressing lot, so we can trace it back to the source.
Is the oil suitable for deep frying?
The groundnut oil is — its smoke point sits around 210°C, which is comfortably above frying temperature. The sunflower oil is better suited to everyday cooking, sautéing and dressings.
